Moneybookers is a leading international online payment system and electronic money issuer authorized under Moneybookers enables any business or consumer with an email address to securely and cost-effectively send and receive payments online – in real-time.
Using Moneybookers is ideal for:
- Sending money via email from your credit/debit card or bank account
- Making online purchases
- Collecting money via email
Moneybookers delivers a product ideally suited for small businesses, online merchants, individuals and others currently underserved by traditional payment mechanisms. As a global payment solution, it welcomes customers from all over the World.
To avail of Moneybookers’ services, one needs to register or sign up through its website by clicking here. The website will guide the prospective member through each step of the registration process, which is as easy creating a Friendster or Facebook Account.
Once registered, it will not be necessary to register again for succeeding transactions. Moneybookers’ members only need to log-in for succeeding visits to the website. It is therefore important for registered members to keep their log-in information.
Before a member can send money, he or she needs to upload funds to his/her account. This can be done through bank transfer (processing time of 2-5 days) or online using the member’s credit or debit card. There is no fee for uploading funds to a member’s account through bank transfer. A processing fee of 1.90 percent will be charged uploading funds to your account through credit/debit card
Once a member account has been loaded with funds, he/she can begin sending/receiving money, shopping online, or participating in auctions.
1) SEND MONEY ONLINE
Sending money online through Moneybookers is easy and simple. One way is through the internet. All a member needs to do is log in and click the “Send Money Now” button.
Another way is via mobile phones. With this service, members can:
- send payments from their mobile phone to any other mobile phone number - worldwide!
- receive payments to their mobile phone
- check their Moneybookers account balance while being offline
- get instant SMS notification every time they receive a payment over an amount of their choice
How it works:
Step 1: You must be a registered member of Moneybookers to use this service - if you do not have a Moneybookers account yet, click here to open one.
Step 2: Log in to your account, click on 'My Account' then 'Profile'. Register your mobile number from/to which you wish to send/receive payments and select a 6 digit PIN number, which you will need to access our mobile service. You will also be asked to set a limit which the total of all your outgoing monthly mobile payments cannot exceed. If you wish, you can also select to receive an instant SMS every time another Moneybookers member makes a payment to your email address with a minimum amount chosen by you.
Step 3: You are ready to use our mobile service. Simply use the following numbers:
0871 8713280 (if you are calling from the UK; 10 p/minute)
01805 979999 (if you are calling from Germany; 0.12 EUR/minute)
+49 30 5200 51710 (if you are calling outside the UK and Germany)
to call from the mobile phone you registered with us, enter the PIN chosen by you and follow the simple instructions to either send a mobile payment or enquire about your balance. Remember you must have money in your Moneybookers account to be able to send a payment.
Step 4: In case you sent a mobile payment: a SMS is sent to the mobile number which you have chosen to pay to notify its owner of the received mobile payment. If the recipient is not a Moneybookers member yet, he/she will just need to register and verify his mobile number in order to get his/her money. Our mobile service is available only in English.
Fees: You pay only the cost of your call and EUR 0.50 to make a mobile payment. You are charged at a rate of EUR 0.13 per requested receive money SMS notification.
2) AUCTION PAYMENTS
Members can make fast and secure auction payments through Moneybookers. This service allows buyers to make instant payments and sellers to accept payments from anyone in the world.
Advantages for Sellers
- Get paid instantly - no long waiting times for funds clearance
- Payments can be received from almost every corner in the world - with Moneybookers auctions can finally benefit from the Internet's biggest advantage: being borderless.
- Moneybookers is a hard currency. As a general rule: payments once made are irrevocable.
- Receiving money is free.
Advantages for Buyers
- Pay conveniently via domestic bank transfer, credit card or cheque.
- Benefit from our discount fees - you just pay 1% of the transaction but never more than EUR 0.50.
- Payments are instant - this means: you get your items faster.
- You do not reveal any sensitive financial or personal information to the seller.
Buyers
- All payments are guaranteed by Moneybookers' unique secure payment system, there is no charge back risk to worry about.
- A special security deposit of 2% paid by the buyer will ensure his swift action in the acceptance procedure - it is only released back to the buyer after successful completion of the transaction.
- All shipments are tracked to ensure the buyer received the merchandise.
- Moneybookers' proven verification procedures allow fast identification and prosecution of fraudsters.
- The seller does not get paid until the buyer accepts the merchandise or the inspection period expires.
- If the merchandise is fraudulent, it gives the buyer the chance to return the merchandise and cancel the transaction.
- All shipments are tracked to ensure the seller shipped the merchandise.
- Moneybookers' proven verification procedures allow fast identification and prosecution of fraudsters.
- Buyer and seller agree on the purchase of the merchandise. Example: buyer wins an online auction.
- Buyer initiates the Moneybookers escrow transaction by simply going to the send money page, selecting the escrow check box and following the instructions.
- Seller ships the merchandise (via a previously agreed shipping service).
- Buyer accepts the merchandise. The buyer has 14 days to accept the merchandise, reject it or claim non-delivery.
- The payment is released to the seller's Moneybookers account. The transaction is securely completed.
Fees are paid by the buyer and is 1% of the purchase price (but a minimum of EUR 2).
Members can shop online with Moneybookers partners that include:
- IGE—the the world's largest seller of in game currency for massively multiplayer online games.
- SKYPE—the The Global Telephony Company
- AIM Call Out—long distance calls to 200+countries with low rates.
- BATTLEKNIGHT—places hundreds of thousands of players worldwide into a legendary world of knights and castles, knaves and swordplay.
- VOIPBUSTER—a free program that uses the latest voip technology to bring free and high-quality voice communications to people all over the world. When you use the free VoipBuster software, you can call regular phones in various popular destinations for free or call at an incredible low rate to any other phone on the planet.
- GLOBE 7—the World's No.1 VoIP Provider—a tiny application integrated with SoftPhone, IM, Videos, Games, News and many more opt-in widgets like Live TV, Live Radio, Astrology, Forex, Movies, Pets, Recipes, Sports for your complete entertainment, information and communication.
- RICARDO—the leading Swiss online auction house where you can place bids to take part in exciting auctions, buy items instantly or sell them quite easily yourself.
- IGVault—provides Currency and Level Service on a variety of MMORPG. Features: Speed-Delivery, Live-Support 24/7, serious and friendly Sales. Games include: WoW - World of Warcraft, RO - Ragnarok Online, LOTRO - Lord of the Rings Online, Vanguard, Dofus, etc.
- UNITED MOBILE—rips off roaming charges! With United Mobile you can save 80% on mobile phone costs when abroad. With United Mobile SIM card you can receive calls for free in more than 80 countries; calls from your mobile worldwide starting from 0,29 £ min; pay as you go - no contract, no monthly charges. Easy online recharging through your Moneybookers account (where you can also get your free SIM card).
OTHER SERVICES include sending SMS, sending fax, receiving fax, requesting money and email support.
CONTACT INFORMATION
Mailing address: Welken House
Customer Call Centre:
Monday - Sunday 9:00 - 18:00 GMT +44 870 383 0232
Fax:
International: +1 509 271 5556 / +44 870 922 3274
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